The Relationship With Our Customers

The relationship of a Virtual Assistant or Virtual Secretary, or any business with your customer is like a love relationship, where we can find a first phase of discovery, of knowledge and then later we reached the stage of intimacy. As in any relationship there are ups and downs but on the basis of yield, trust and respect, we have a fruitful relationship where both parties wish it lasts as long as possible. In this article, Luis Camacho is shelling the various phases of the love affair between us and our customers. Web surfers find us (come to our website) by chance. Snoops jumping from page to page (watching us watching us from afar) without stopping too, without going, and if you have tasted it promises to return there one day thinking to meet again. And indeed, a few days later he returned to this date I never agreed, but intuited. And this time we studied more closely, we liked, and then smiles, maybe even make us a wink, I think a few seconds and launches definitely ready to deepen our budding relationship.

And most of the time it does respond to our suggestion, rather our silent invitation for that budding relationship begins to consolidate. Needless to say, the reason is the invitation to subscribe to our newsletter promising to change much satisfaction in the future (make you happy). It's done! The first contact was successful and we have exchanged our "phone numbers (email addresses), which allows us to communicate freely from now. And this is where the romance really starts. A lasting romance is unpredictable, as it can not be otherwise.

A romance in which we have to act very intelligently to avoid running too forcing situations because we burn on contact. But neither can we afford to go very slowly, too much time pass between a contact and the next, because it will give the false feeling that we are not interested in the relationship and we have forgotten it. This long road is full of conversations to know us better, confiding in a whisper, innuendo, concrete proposals are not always accepted the first … the eternal game of seduction! Until one day our will agree on a common project in a common desire, and we decided to move to higher … And this new relationship we have just established will continue and even grow as much as they both want. But let me give you some advice before completing this first installment of the "love story with our customers." Today, customers, visitors, people!, Are not as gullible or as manageable as they were years ago. The world has changed, and much!, By the grace of the Internet and, above all, social networks, and is no longer easy to deceive anyone with absurd "milongas". So do not try, or you will be crucified in the public square (virtual) view of the whole community internet, and your reputation will be destroyed on-line within hours after you've crossed the advantage (flirt) without scruples.

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